I spent too much time this afternoon working with a product that has fundamental problems. Frustrated, but trying to keep my cool, I contacted the vendor (someone I know in real life) about the problem.
Vendor: “Try this.”
Me: “Done. It’s still not working well. I think there’s a problem with your product.”
Vendor: “The product allows maximum flexibility for our clients, and it just doesn’t do what you’re asking it to do.”
Me: “But all I’m asking for it do is the one little intuitive thing that makes a whole lot of sense. I can’t be the only one who sees this flaw with your product.”
After my last email, which I admit was more terse than the quip above, I left work in a stupor. (OK, l’ll own it, I was turning into Hulk Angry.) Why didn’t he get it? I don’t think this functionality flaw is something I’m blowing out of proportion. I consider myself to be pretty with it regarding matters of technology, and if I couldn’t get this product to work, what about his other clients? Are they sitting at their computers thinking, “I just don’t get technology, and that’s why I can’t get this product to do what I want it to do,” when really they aren’t the problem?
I drove up National to pick up Chris from work with a Kelly Clarkson song blaring as loud as my CR-V speakers would go trying to drown out the voice in my head. And that didn’t help. Maybe I should have rolled the windows down.
I gave Chris the car and left him to drive home, so I could squeeze in a run before he headed out for the night. (This was part of the original plan. Home and office are two miles apart, and I frequently meet him at work and run home.)
I was scheduled for a 45-minute easy run. I’m training for a half marathon in December, and this is supposed to be an easy week. My feet had other plans today. I needed to run hard. I needed to feel my feet pounding the pavement. I needed some hills. I needed the wind in my face. I needed to run off this anger and frustration.
But running isn’t what I really needed.
I needed to be heard.
That was the problem; I felt like this vendor wasn’t listening to me. He wasn’t hearing me. I was trying to tell him something I felt was important to me (my workflow, my day) but also something that I felt should be important to him (his other customers may also be frustrated about this).
And so what did I do while I was running? I yelled. (I told you — I turn into the Hulk.) It was just a few sentences, and at first they were aimed at no one in particular. But then I yelled at God.
And God answered.
In his quiet, patient voice, he said, “Sarah, I hear you.”
That’s all I needed to hear. Tantrum over. Load off my shoulders. Brain clear. I just needed my Father to remind me for the millionth time that he hears me. That he sees me. That he cares for me. That he loves me.
Do you need to be reminded that God hears you today?
I cried to the Lord with my voice, and he heard me out of his holy hill. — Ps. 3:4
In my distress I called upon the Lord, and cried to my God: He heard my voice out of his temple, and my cry came before him, even into his ear. — Ps. 18:6
The eyes of the Lord are upon the righteous, and his ears are open to their cry. — Ps. 34:15
In the day of my trouble I will call upon you: for you will answer me. — Ps. 86:7
And it shall come to pass, that before they call, I will answer; and while they are yet speaking, I will hear. — Is 65:24
Dear friend, what wonderful promises are these?! We serve a God who hears us when we call to him! Call on him today, I dare you, and hear what he says to you.